The Disgruntled Client
Within the context of your role as a paralegal, what would you do next? Be sure to explain why.
Please respond to at least two of your classmates’ posts.
A marketing plan specifies the exact goals that the marketing program is to accomplish and establishes a detailed strategy of how the goals will be achieved. The marketing plan should include:
1. The overall goals of the marketing program,
2. The strategies and activities to obtain the goals, including who, what, when, and how,
3. The estimated cost of the marketing program, and
4. The estimated profit the marketing program will generate.
Lawyers market themselves in a variety of ways — by passing out business cards, distributing firm brochures, advertising in newspapers, and speaking to special interest groups, among other activities. In recent years, firms have devoted marketing resources to the development of websites, blogs, and podcasts that reinforce a firm’s presence.
Professional law firm marketers frequently comment about the effectiveness of various law firm marketing efforts. For an example, go to http://blog.larrybodine.com/ to visit this law marketing blog.
Access additional blogs here: http://www.law.com/service/blogcat.shtml.
- Discuss how blogs can be used as a possible marketing tool.
- How do blogs compare to other forms of marketing?
- Are blogs more effective? Why or why not?
Please respond to at least two of your classmates’ posts
………………..Answer preview…………………….
A disgruntled client propagates frustration and poor morals. It I thus best to avoid them in any way possible. However in our case, the client is already frustrated by the weak legal arguments and thus something needs to be done as quickly as possible to restore faith. This being a large corporation that the company is working with, any mistrust on our ability and capacity could prove to be disastrous to the law firm.
The best way to stop this so is to try to talk the client down. Simple explanations such as why the report is as it is could prove to be fundamental. At the same time, it would be best to try to get the point of frustration. Questions such as what the client expected should continue to linger in our minds as we try to find an amicable solution. It is our duty as the legal firm to provide sufficient services and thus we need to accept our mistakes and correct them…………………………………………..
APA
336 words
