Professionalism in the workplace

professionalism in the workplace

Question 1.

This question provides you with an opportunity to analyze the advantages of an organization that offers quality customer service. First, describe what it means to you to provide quality customer service for both internal customers and also external customers. Second, use your critical-thinking skills to explain how quality customer service can impact an organization’s entire culture.

Your response must be at least 200 words in length.

Question 2.

This question involves analyzing the advantages of an organization that offers quality services that are related to human resources. Specifically, think about two major areas of a performance evaluation: (a) quality and (b) remaining positive throughout. Use your critical-thinking skills to describe some techniques that you could apply toward quality and positive service while conducting a performance evaluation for an employee.

Your response must be at least 200 words in length.

Book for the class is Professionalism skills for Workplace Success by Anderson and Bolt (2016).

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Question 1.

Every business would like to gain from sustained and consistent cash flow which is only guaranteed through a good and enhanced customer base. This includes both the existing and would be customers. A good company invests in quality customer services (Dodds, 2003). A bad company takes no heed in keeping in line with the customer demands and so is an indifferent company. In order to satisfy customers and establish a quality customer base, each company should yearn to strengthen…..

APA

522 words