Demonstrate problem-solving techniques.
Demonstrate problem-solving techniques.
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Please complete the following steps for your discussion post and response.
Consider the following scenario as the context of this discussion:
You are an emergency department registration clerk and have been working on your team for three years. Everyone considers you to be a strong leader. You do not have supervisory rank; however, your team respects you, collaborates with you effectively, and even your supervisor has acknowledged your leadership abilities. In the ED, there are often decisions to be made. These include large-scale and small-scale decisions, ranging from administrative to clinical practice in nature, impacting patients and other staff. Your current supervisor is not a strong leader and has no clear decision-making process. Rather, she tends to make decisions as the issues increase in severity (reactionary management).
Relevant to the ED setting: discuss decision-making models and/or problem-solving techniques you believe are important to be shared with your ED team. (You will need to assume a few fictional details to formulate this part of your post – placing yourself in this job role).
Explain your strategy for starting a discussion about decision-making and problem-solving techniques with your supervisor. How will you approach her, and begin the conversation?
How can you share your ideas and abilities, while remaining respectful of the difference in rank?
Please be sure to validate your opinions and ideas with citations and references in APA format.
Please review post and response expectations. Please review the rubric to ensure that your response meets criteria.
Paper Format: APA
Answer preview to Demonstrate problem-solving techniques.
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