Managing the Built Environment in Hospitality Facilities
Research Paper Students will research and identify a current issue or trend related to facilities management in the hospitality business (e.g. sustainability, energy management, waste management, heating & cooling systems, ventilation, water systems, lighting, etc.). The paper can focus on any area of the hospitality arena (e.g. hotels, casinos, restaurants, fitness centers, etc.). Ideally, the paper will identify the facilities management issue or trend, discuss any impact(s) to services offered or customer satisfaction, and finally discuss future implications. The paper will be 3 double-spaced pages in length with standard 12-point font and 1” margins. Headings and citations must be used where appropriate. Please provide a minimum of two references excluding the class textbook. Points will be deducted for papers not meeting the criteria and for any grammatical or punctuation errors.
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