Compare and contrast quality improvement and service management plans.
This assignment supports the following objective:
Compare and contrast quality improvement and service management plans.
For Week 3, complete the following in your Leadership Portfolio:
Organizational development includes implementation of quality improvement (QI) initiatives. In a concise paragraph, explain how a leader can effectively support QI initiatives, particularly when there is push-back from employees. Address specific elements of your leadership style that you will cultivate to be most effective in a situation like this.
Briefly define emotional intelligence. Discuss how you intend to strengthen your emotional intelligence, in the context of healthcare organization leadership.
Provide three (3) tools or strategies for helping employees develop emotional intelligence and trust within teams. These may be assessment tools, courses, or internal development programs. Explain the value of each. Provide actual resources with links to access in your references.
Note: if a resource you choose has a fee associated, simply link to the main information page. You are not required to purchase anything for the purposes of this assignment.
Writing in third person is ideal and generally expected. However, it is acceptable to use first person if you are describing personal or first-hand experience.
Provide a minimum of three references, in APA style, on the page following your content for Week 3.
Answer preview to Compare and contrast quality improvement and service management plans.
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