The management team is concerned that because the majority of the help desk support infrastructure is based on Web-based self-service
The management team is concerned that because the majority of the help desk support infrastructure is based on Web-based self-service, and an outage on the Web site could lead to missed service levels. Here are the two resources about Web security and availability that will help you complete this assignment.
https://resources.careered.com/LCMSFileSharePreview/Resources/AdobePDF/What%20is%20Web%20App%20Security.pdf
https://www.uptrends.com/what-is/website-availability
Include the following for a report titled Performance Management that you are preparing for the management team about security and business continuity.
Describe what can be done to ensure the security and availability of the Web-based infrastructure.
What can the company do to keep the help desk running in the event of a Web site outage (business continuity)? The discussion about security should focus on 2 levels, as follows:
Network infrastructure and security
Application infrastructure and security
Paper Format: APA
Answer preview to The management team is concerned that because the majority of the help desk support infrastructure is based on Web-based self-service
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