What emotions and messages are being communicated that may not come across in words alone
Read the two assigned articles in your Harvard course pack: Measuring the Value of Internal Communication and The Future of Internal Communication.
Topic #1, Empathic Listening
Share the concept of empathy with someone close to you. Tell him or her you want to work on really listening to others and ask for their feedback. How did you do?How did it make that person feel? Describe your experiences in this topic post. 500 words
Topic #2, Watching to Listen
When you have opportunities this week to watch people communicate, cover your ears for a few minutes and just watch. What emotions and messages are being communicated that may not come across in words alone? Please share your observations as your submission to this week’s Discussion Board Topic #2. 500 words and in text citations
Discussion Post # 1: Health Care Center for the Homeless: Changing with the Times case study: How can Health Care Center for the Homeless (HCCH) anchor the achievements of change in the culture? 500 words and in text citations
Discussion # 2: Infection Control at Massachusetts General Hospital case study: Why did the pilot PCR program fail? 500 words and in text citations
homelesscase the_future_of_internal_comm measuring_internal_communication infectioncontrol
Answer preview to what emotions and messages are being communicated that may not come across in words alone
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