Strategies that might improve HCHHA’s overall financial performance

Review the Hillsboro County Home Health Agency, Inc. (HCHHA) case study in this week’s Learning Resources.

Note: Your Final Project should show effective application of triangulation of content and resources in your conclusion and recommendations.

The Assignment

HCHHA’s board of directors and executive leadership team have asked for your assistance with addressing some of the major issues that have adversely impacted the organization’s financial and operational performances. They have requested that you advise them on the following:

Strategies to help the organization address the absence of a Medicare-certified hospice, which has inconvenienced patients and their family members and has led to negative publicity for the organization

Strategies that might improve HCHHA’s overall financial performance

Strategies that might improve HCHHA’s operational performance

Strategies that might assist HCHHA with effectively addressing the various external factors that may potentially threaten its market share

In a 20-page strategic plan, include the following components:

Mission statement (provided in the case study)

Vision statement

Core values

SWOT analysis

Grand strategies or long-term strategic priorities

Operational and tactical plan

Key performance and evaluation indicators

Change management plan, including the following:

The size of the change and its impact on the community and the organization

The organization’s readiness for change

Change management strategy

Team structure and responsibilities

Sponsor roles and responsibilities

Planning and implementation

Communications plan

Change management resistance plan

Training plan

Incentives and celebration of successes

Timeline/schedule of activities

Budget for change management

The 20-page narrative plan should be written as if it were to be presented to the board of directors. The plan should also include the following pages that will not count toward the 20-page limit:

One-page Executive Summary

Tables, graphs, and/or charts

The plan should include at least 15 current (no older than 4 years) quality resources, with 10 of those resources being from peer-reviewed sources.

The American College of Healthcare Executives Competencies Assessment tool is used to assess health care managers and executives in critical areas of health care management. This valuable assessment is designed to help you identify areas of strength and areas you may wish to include in your personal and academic development plan after you graduate from Walden’s MHA program. Also, you can use the assessment score to identify gaps in skills necessary for optimizing performance.

For the Final Project in this course, your Instructor will assign you an overall competency level score based on the work submitted in the Final Project. This competency level assessment score is for your information only and is offered in addition to the grade rubrics, grade points, and grade feedback provided by your Instructor. The competency level designations are as follows:

Novice = 1

Competent = 2

Expert = 3