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What has quality meant in the organization where you have worked? How is it measured?

Operations Management Discussions: What has quality meant in the organization where you have worked? How is it measured?

 

What has quality meant in the organization where you have worked? How is it measured? Be sure to thoroughly explain your answer.

DISCUSSION TWO

Think of a time when quality was a problem in an organization where you worked. What quality management advice would you offer that organization?

 

…………………Answer Preview……………..

Quality in business terms can be explained as the extent to which a set of intrinsic characteristics about a product or service are able to fulfill the requirements set by the management (Evans, 2011). I once worked in a restaurant as a waiter where the quality of service and products was important to the management because it determined the prestige of the business and also the costs undergone by the business. The quality was a priority for the organization as it also determined the revenue of….

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