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J-TRADING: full circle outsourcing

J-TRADING: full circle outsourcing

Your response should be 2-3 paragraphs for each of these questions.

  1. Discuss whether decisions to outsource help desk were the right one for J-TRADING strategically.
  2. Discuss whether decisions to outsource data centers were the right one for J-TRADING strategically.
  3. Does your analysis support the outsourcing decision for the data center?
  4. Cloud-computing and cloud-based services were not widely available in 2002. Today, would you recommend it to J-TRADING to consider cloud-based offerings for its infrastructure sourcing problem? Why or Why not?

 

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The decision to outsource the help desks and data centers were not the right one for J-Trading. The company is reported to have still difficulties in the management of the help desk as it does not meet the expectations of the staff (Jaiswal & Levina, 2012). Although outsourcing could have been considered a good strategic decision, it lacks some important process and elements. The motive of outsourcing could be questioned as important elements in the post outsourcing were not considered. The…

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